Service


SINBAO SERVICE

01

Inquiry

Leave us your information or contact our representative for your inquiry. Our English-speaking representatives are available from 8:00-18:00 ( Beijing time), Monday to Saturday

 

02

Communication

Tell us which type of bicycle you want to order( we will send you a category of the bike we made before or you can give us the design you wish to realize )Besides, tell us the quantity and the delivery time(minimum order is 200 sets)

03

Quotation

We will calculate the price for you as soon as possible based on your requirements.

04

Confirm quotation

Confirm the quotation on your side and pay 30% deposit in advance before production

05

Factory Production

 We will start the factory production once we receive the deposit and communicate with you closely during the production.

06

Delivery

The delivery will be arranged after quality inspection.

Quick Response Customer Service

English-speaking representatives will always at your service for your doubts and inquiries of any kind . Your satisfaction is our top priority.

Reliable Lead Time

Closely multilateral cooperation with spare parts suppliers,exact planning, continuous monitoring of lead times, stock inventory checks in real time and weekly reports all provide transparency and ensure agreed targets are reliably met.

Experienced Engineering Team

Thanks to the 15 years of experience in OEM , Sinbao has built a strong engineering team that can make sure every detail matches the customer’s requirements.

Follow-up After-sale Service

We will always follow up the quality and customers feedback after every delivery.

Strict Quality Control

Quality is the key to success and is in our DNA! We know that a good result starts right at the beginning. That’s why we inspect all incoming goods carefully before we start production.

Payment Processing

Variable payment can be accepted for your convenience

WHAT CLIENTS SAY?

KIND WORDS FROM OUR LOVELY CLIENTS

“We never need to worry about the quality when work with Sinbao.”

—American client 

“Their professional expertise and customer services allow us to work for over 10 years.”

— Russian Client

“Sinbao bike quality allow us to deliver our brand promise for our customers!”

Australian Client